Cancellation & Refund Policy

1. Cancellation Window

• Cancellations are allowed only within 24 hours of registration/payment.

• Requests must be submitted in writing via the official conference email.

2. Refund Rules

• Full refund (100%) will be processed if the cancellation request is received within 24 hours.

• No refund will be provided after 24 hours under any circumstances.

3. Refund Process

• Approved refunds will be credited to the original payment method within 7–14 working days.

4. Substitution Policy

• If you are unable to attend, you may nominate a substitute delegate from the same organization (with prior written notice).